Your personal information matters to us. This Privacy Policy explains what data bungoplus collects from players in the Philippines, how it is used, who it may be shared with, and what rights you have over your own information.
Six principles that guide the way bungoplus collects, uses, and protects your personal information.
bungoplus only collects personal data that is needed to operate your account, process transactions, verify your identity, and deliver the gaming service you signed up for.
Your personal data is never sold to advertisers or third-party data brokers. Where data is shared with service partners, it is only to the extent necessary to operate the platform.
All data transmitted between your device and bungoplus is protected with SSL encryption. Account access is secured through OTP verification and optional biometric login on supported devices.
Registered players can request access to the personal data bungoplus holds about them, ask for corrections, or request deletion subject to legal retention obligations.
bungoplus retains personal data only for as long as necessary to provide the service, meet legal obligations, and resolve any disputes. Data no longer required is securely deleted.
When this Privacy Policy changes in a material way, bungoplus will notify registered players through the platform or by email before the changes take effect.
bungoplus is an online gaming platform serving players in the Philippines. The platform provides slots, live casino, sports betting, eBingo, and related gaming services, all denominated in Philippine Peso. This Privacy Policy applies to all users of the bungoplus website and mobile application.
When this policy refers to "bungoplus," "we," "us," or "our," it means the operator of the bungoplus platform. When it refers to "you" or "your," it means the individual accessing the platform as a registered player or site visitor.
bungoplus collects personal data at different points during your use of the platform. The categories of data we collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID | Registration and KYC verification |
| Contact Data | Mobile number, email address | Registration and account updates |
| Financial Data | Bank account details, transaction history, PHP balance | Deposits and withdrawal requests |
| Gaming Data | Bets placed, games played, session duration | During active gaming sessions |
| Technical Data | IP address, device type, browser, OS version | Each time you access the platform |
| Communication Data | Support chat logs, email correspondence | When you contact the support team |
We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information unless directly relevant to a responsible gaming self-exclusion request.
bungoplus uses your personal data for the following purposes:
bungoplus uses cookies and similar tracking technologies to keep you logged in between sessions, remember your preferences, and analyse how the platform is being used. Cookies are small text files stored on your device when you access the platform.
The types of cookies bungoplus uses include:
You can manage cookie settings in your browser. Note that disabling essential cookies will affect your ability to use the platform normally.
bungoplus does not sell your personal data. We may share your information with the following categories of third parties only to the extent necessary to operate the platform:
bungoplus retains your personal data for as long as your account remains active and for a period after account closure as required to meet legal and regulatory obligations. Financial transaction records and KYC documentation are typically retained for a minimum of five years in line with standard financial record-keeping requirements applicable in the Philippines.
Gaming session data used for analytics purposes is anonymised after a reasonable period and is no longer linked to your personal identity. Communication records with the support team are retained for as long as reasonably necessary to resolve any ongoing queries or disputes.
When data is no longer required and the applicable retention period has passed, it is securely deleted or anonymised.
bungoplus takes data security seriously and applies technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. These measures include:
Despite these measures, no data transmission over the internet can be guaranteed to be completely secure. If you suspect your account has been compromised, contact the bungoplus support team immediately to have your account secured.
As a registered player on bungoplus, you have the following rights regarding your personal data:
To exercise any of these rights, contact the bungoplus support team. We will respond to verified requests within a reasonable timeframe and in accordance with applicable data protection obligations.
bungoplus is strictly a platform for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If a registration is found to belong to a person under this age, the account will be closed immediately and any funds will be returned to the original payment source after verification.
If you believe a minor has registered on the platform, please contact support immediately.
bungoplus may update this Privacy Policy from time to time as the platform evolves or as legal requirements change. When material changes are made, we will publish the updated policy on this page with a revised date and, where appropriate, notify registered players through the platform notification system or by email.
Continued use of the platform after an updated policy has been published constitutes acceptance of the revised terms. If you do not agree with the updated policy, you should stop using the platform and contact support to close your account.
If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a data security concern, please reach out to the bungoplus support team:
For account-specific data requests, please include your registered email address and a description of your request. For queries about responsible gaming self-exclusion, visit the Responsible Gaming page.
A quick reference to the data rights available to you. Contact support to exercise any of these.
Request a copy of the personal data bungoplus holds about your account and activity on the platform.
Ask us to correct any personal data that is inaccurate, outdated, or incomplete in your account records.
Request deletion of your personal data, subject to legal retention obligations for financial and KYC records.
Opt out of direct marketing communications at any time through your notification settings or by contacting support.
Where technically feasible, receive a copy of your personal data in a structured and commonly used format.
Contact the bungoplus support team at any hour with your registered email and a description of your request.